Acsis Technologies
For the Service Delivery Enterprise
Wolken Care
Curated for Customer Service Excellence
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An enterprise class | cloud-native | self-service | customer ServiceDesk | For small and medium businesses | Crafted with care!
The Answer
to All Your Customer Service Woes
Wolken software
Presents Wolken Care, our newest product to make your customers journey seamless.
Start your free trial and let us revolutionize the way you serve your customers.
- Provide Improved, Faster and Unified Customer Care
- Everyday Agents get access to all the assets of the case and detailed knowledge articles.
- Agents grow to be more problem centric than being process centric which results in successfully meeting the requisite SLAs.
- Wolken care is completely customizable with configurable, personalized views that can also be shared with the teams.
Wolken Care is our latest offering to empower our customers by making our cloud-native SaaS application completely self-service thereby enabling small and medium businesses alike to provide nothing but the best to their customers. With Wolken Care, you will be able to set up a world-class ServiceDesk solution for your customers within minutes with minimal support.
Superior Experience for Your Customers,
Hassle-Free Setup for Your Agents
If you are looking for a ServiceDesk solution with Omnichannel support, intelligent automations and intuitive reports but do not want to wait for months to set it up we have got you covered.
Wolken Care is the latest addition to our product suite, best suited for small and medium business. We aim to simplify your support processes so you can invest time in growing your business.
Discover
the secret to faster resolutions
Wolken Care
Wolken Care comes with an in-built multilingual knowledge base that can be viewed by both your customers and agents and helps in resolving queries real time. With Wolken Care knowledge base module search, tag and find insightful articles easily in Wolken’s centralized repository for prompt resolutions.
Add Wolken Widget
to your website and help your customers reach you with ease.
Wolken widget
Wolken widget can be easily integrated with your website. It is completely customizable per your brand guidelines and comes with an inbuilt knowledge base. With Wolken widget you can add another prominent channel to your means of communication with your customers and take your customer experience to the next level.
Guaranteed
Customer Satisfaction
Wolken care is a self-service platform with a remarkably simple user interface.
Our knowledge articles ensure an easy and quick resolution without raising queries.
Wolken care’s automated response templates bring you timely case status updates and notifications.
Impact for the CEO/CIO
Business Growth and Happy Customers
Enhance customer delight with a no to low coding platform and lower cost of operations.
Wolken Care validates excellent customer support with ‘’pay as you grow’’ policy keeping your costs in check as you would only pay per agent per month.
Our self-serve platform ensures that you require minimal assistance from Wolken thereby reducing the cost of support.
Impact for the Customer Service Head
Get a 360° Holistic View of Case Status and Team Performance
Ensuring your customers can reach you via any channel at any time.
Unified view assists in real time case status, case priority and agent load.
Wolken Care’s in-depth knowledge base helps in faster resolution time.
Get onboarded to Wolken Care
A Self Service Customer ServiceDesk
Flawless customer experience
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If flawless customer experience is your top priority, then Wolken Care is the platform for you. Intelligent, scalable, uncomplicated & affordable, your customer service setup can be up and running in no time with low to no coding or any external assistance.
Positive impact on businesses
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With the right support from different stakeholders, Your business can achieve the right outcomes with Wolken Care. Because we understand that customer delight and business growth are very crucial.
The ultimate Self ServiceDesk
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Wolken Care, can help your business create a customer service strategy in just a few minutes, with no external support, minimal coding, and a flexible pay-as-you-go model which is secure and scalable.
World class Knowledge Base
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Wolken’s knowledge base is your ticket to faster, real-time query resolution. Your agents can create, edit, and publish articles making your customers happy and your business more efficient.
